Suswaram SRIDHAR

Man of Excellence Award

Delivered IT Products and Services to the healthcare domain during the pandemic, which was well appreciated and accepted. Strategized the delivery beinging value to the market and the organization. Demonstrated the leadership driving the team with innovative approaches and methods. 

IBM – Best Performance Award

Delivered custom developed products and ERP (Oracle Apps) to P&G, Colgate Palmolive, Hindustan Unilever, Kirloskar and Government of Maharashtra. The products and projects were delivered on time and in budget with great cSat.

Professional of the Year Award

Spearheaded the Drone Solutioning and Delivery to farmers when they faced issues during the agriculture process. Solutioning include drone driven fertilizer spraing, first-aid medicine and night patroling for thefts and human crimes in the field. 

100 Big CIO Award



As an IT Delivery Strategist & Crusader started digitization first with organization voluminous data and transforming into meaningful insights using SAP BI/Bo/BW. As a next step, engaging the right IT partner for introducing BoTs (AI) for SAP and IT Infra Support. Now, strategizing to implement Command Control Centre interfacing with IoT for operational excellence and productivity, translating goals into digital processes and deliver connected services that enable a host of new high-value experiences for customers, that translated to new sourcing of revenue

MICROSOFT - Best Performance Award

Released BCWeb v3.0 worldwide, which is Microsoft Pricing Tool for Licensing and Sales. From envisioning post-supporting, this product was delivered on time as per Microsoft Release and Quality Standards. This has an integration with SAP and WRAP (Mobile)

50 Big CIO Award

AI Projects 


Using cognitive technology, we are building few applications by mimics functions (of the human brain) through various means, including natural language processing (NLP), data mining (from SAP OLTP and OLAP systems) and pattern recognition and machine learning (ML) using knowledge discovery in databases for logistics operations command center.


Software Robots was introduced to provide 24/7/365 intelligent support to the lame users. This initially addressed L1 and even supported L2 support in many cases. Even it supported multiple languages, considering religious customs and culture

IBM – Best Revenue Recognition Award

Delivered e-governance pilot project to Government of Maharashtra. The project was magnanimous and highly complex, which was designed on AS 400, RS 6000 and ES 9000.

Successfully delivered, but faced lot of difficulty in meeting revenue targets. As this was achieved, this award was facilitated.

ET CIO Award

Core Business and specialized IT Operations and Eco-System  Using SAP FI/CO, SD, MM, PM, PP, HR supported by ABAP and BASIS, the concept of RTB (Running the Business) was achieved.  Implemented SAP CRM (Hybris C4C), SAP Ariba (Procurement), SAP LE (Logistics), SAP LMS (Learning Management) integrated with multiple (more than 27) interfaces to BI/BO/BW, AI, IoT applications. By integrating all the above using cloud computing and storage, we transformed to OTB (Optimizing the Business) with true Digital Transformation.

 Cloud Transformation  
Considering Security, Performance, Cost, Reliability and Operations Excellence, moved initially from in-house to hybrid cloud and then on to 100% cloud infrastructure, using PaaS and IaaS services. Used AWS, Azure and IBM Cloud Services.

BI Projects
SAP Unification
– ECC 6.0, Enhancement Pack 6, Oracle to SOH Migration, IT Global Infra Unification  CXO Dashboards – SAP BI/BO Suite, SAP Analytics Cloud, SAP Lumira, SAP Fiori (SAP Mobile) and Microsoft BI   SAP BPC – Business Planning & Consolidation for Global balance sheet and financial reports

CEO Award

INDIA’S MOST TRUSTED COMPANIES AWARD in “EIM Products and Services”, is a distinctive recognition for a company recognized in its industry category, based on current year market standing, innovation, leadership, governance, CSR and other such factors. Its evaluation process is based on expert analysis and attributes based qualitative research.

About Me

Hi !

Extensive experience of 3 decades in Digital / Business Transformation, Global Service Delivery Management, IT Operations & Leadership and Operations Excellence. A versatile, high-energy multi-tasking professional with the merit of executing prestigious projects of large magnitude. Cost-conscious, reliable IT leader offering a proven history of success supervising, planning, and managing multifaceted IT projects, complex dependencies and multi-million dollar budgets.

  • IT Leadership 95% 95%
  • IT Delivery & Operations 90% 90%
  • Client Relationship 95% 95%
  • Digital Transformation 85% 85%

My Experience

Rain Industries Ltd.

June 2016 to June 2019


Global CIO

As Global CIO for Rain Industries Limited ($ 2B USD Multinational Manufacturing Conglomerate)

FHPL – An Apollo Group Company

Nov 2013-June 2016


Senior Vice President (IT)

As Senior Vice President (IT) for FHPL – An Apollo Group Company. ($ 1B USD Healthcare Giant)

Medi Assist India

Jul 2011 to
Oct 2013



As CIO for Medi Assist India – Number # 1 TPA in India ($ 330m USD Healthcare Industry)

Fortune 50 Companies

Prior to 2013


From Sales Administrator to Group Head

Worked for Microsoft(India & US), IBM(India), Honda(Dubai), TVS Suzuki(India) and other organizations

Professional Metrics

Project Management

51,420 hours of Project Management


Projects Delivered

351+ projects delivered of 510M USD

Team Managed

252+ FTEs & 1528+ vendors

Org Exposure

Fortune 50 companies experience

Best Delivery

Best delivery of 0.3 defects per man month

IT Budget

135 crores of IT budget

End Point Devices

Manage 2250+ end point devices


Application serving 30 million lives

INFRA Management

Manage 72 servers and 1.2 PB of storage


9 Data centres and DR with 99.999% uptime

Resource Utilization

87% of resource utilization


Lines of CODE

81K lines of coding



98% improved cSat

Employee Turnover

Reduced employee turnover by 38%

Business Contribution

Contributed to 45% growth in top-line

IT Strategy

Enhancing the business of 3 start-ups

Professional Membership





CIO from IDG

Organizations I Worked & Clients I Engaged


Madhavan Balasubramanyan
CEO, Medi Assist India TPA Pvt. Ltd.

“Suswaram Sridhar has brought about significant improvements in the functioning of the IT department subsequent to his taking over as the CIO. Extensively leveraging his project management and people management skills, he streamlined the support to better performance by the current core solution and various standalone applications. He is also instrumental to design and develop either through in house or vendors various value add applications. Has a good track record in project managing development of next version of a very complicated and challenging core solution. His in-depth knowledge and experience in designing and developing different applications coupled with his people management skills is an invaluable asset to any technology dependent organization.”

Prasad JE
Business Advisor & Prior CEO of FHPL (Apollo Group)

Sridhar is known to me for the last 9 years as were in the similar industry. Sridhar used to report to me directly in my last organisation (Family Health Plan Insurance TPA Ltd- Group company of Apollo hospital Enterprises Ltd) for almost 3 yrs before I retired from there. I was CEO and Sridhar was Head of IT (CIO). He is a wel known person in the industry.l He is a well balanced person professionally and used to go deep into any issue referred to him and come out with amicable solution in the interest of the organisation. He was not only a good Leader but a very good Team person always ready to help one and all in the organisation irrespective of whether related to IT or non IT. He set up the entire IT infrastructure for FHPL. He is an Asset to any organisation he joins. Overall a wonderful person to work with. I wish him all the very best in all his future assignments. 

Rahul Patri
Director- Practices, Alliance Global Services

“Sridhar and I worked at Microsoft and also at Alliance Global Services. At Alliance, we connected well due to some common philosophies inculcated earlier. I would interact almost every Monday for an informal 1:1 chat. The outcome for me was a real value add not only for the current job, but the future course of my career. I would look forward to continue this relationship.”

Mini Nilkund
Founder & Executive Director @ VASUTTI Services Pvt. Ltd.

“Sridhar is a team player par excellence. While he handles different IT projects with diligence and professionalism, what is remarkable is his team handling capabilities. People in his team work for him. Sridhar comes with a vast IT domain expertise and has rich experience on Projects. Great team player and leads from the front. Has a good vision for his function and function capabilities. Good eye for details. Believes in himself and his team. It’s a pleasure to work with him as a colleague.”

John Degel
Senior Program Mgr., Microsoft

“I worked with Sridhar during a very difficult period where our development and test work had been migrated offshore to India. We had a very tight project schedule which made the team transition a big risk to our success. Sridhar directed the Development, Test and support efforts in a very committed and professional manner. He worked hard to be a good partner in spite of difficulties, and was collaborative in offering options and solutions as each challenge appeared. Sridhar contributed to and maintained good relations between our teams and even resolved long standing relationship issues which had existed with our local teams. He motivated his own teams to deliver high quality, and made significant contributions to the overall success of the project. I would not hesitate to work with Sridhar again or to recommend him to others. John Degel”

Prashanth Jhaveri
Chief Executive Officer, MediBuddy

“Sridhar has always shown prowess in being able to develop and work on new platforms….ones that aid better decision-making under dynamic business scenarios…”

Madhavi Darbha
Group CFO – CARE Hospitals

“Sridhar’s biggest asset lies in his passion towards work. He is the subject matter expert of his work. He is a good leader and seen him managing difficult situations meticulously. A diligent and result oriented worker. His excellent domain expertise and his go – getter attitude is commendable, coupled with good people management skills, and a nice person at heart he is a pleasure to work with.”

Kiran Kambhampati
Chief Executive Office, Rapra Technologies Pvt. Ltd.

“I directly report to Suswaram Sridhar as Project Manager (Microsoft Technology). He drives passion in us and guides us to a successful delivery. A leader with vision and a great mentor. He shall stand behind us for issues/problems and cheers/celebrates, for his team success. He creates a vibrant work environment for an efficient work force in the delivery and brought successful closures of many deliveries in Microsoft and Java platforms. Introduced innovative initiatives to improvise delivery. Coached many Project Managers to attain excellence in delivery. I would love to be his team member, in my future deliveries”.

Shankar Subramanian
Program Director, iNube Solutions

“An epitome of patience, with an uncanny knack of timing, Sridhar would be the person to look to if you were in trouble and needed bailing out. Systematic in his planning and clearly able to look ahead Sridhar can come out of any bad situation, looking not just good, but great! It was a Privilege to work with him.”

Shanthikumar Chilumula
Director, Workforce Planning & Management @ EPAM

“Sridhar is a multi-talented and I had a great opportunity to work with him at Alliance. His credentials tells about the vast experience both at Technical level and as a leader. Not only he is an excellent leader, but also have a pleasing personality. No wonder he made lots of good friends within a short span of time. Hope, I get another opportunity to get associated professionally with him again.”

Ramesh Kumar Ganta
Information Technology Strategist @ Byju’s

I am working with Sridhar from past 8 years. As a global IT Infrastructure head, I reported to him as a Global CIO. Proud to be his team person, delivering Digital Transformation Projects globally of multi-million dollor investments. He strategizes and provides able guidance to us, for a smooth and professional execution. He acts as a firewall between the critical stakeholders / BODs with IT Department. Nurtures the team to grow and deliver productive solutions.

Madhav Hari
Senior Manager IT , Care Hospitals

Associated with Sridhar from 2011, reporting to him as VP – Microsoft Technologies, Head of IT and other roles. He is an IT visionary, who is a swift decision maker, task-master and IT Strategist. Spontaneous strategies and execution plan with robust mitigation options are one of his strength. He strongly advocates people management, empowering, guiding and building team are some of his proven strengths. Getting into nutigretties, as needed, providing guidance accordingly to every sect of IT fraternity, demonstrate his leadership abilities. Proud and love to be his team person.

Pramodh Rachakatla
Delivery Director, emids

“Sridhar is a great leader and mentor. It was really fun working with Sridhar. He always allowed the Project Managers under him to be independent and helped them with any aspect of the project. He encouraged the Project Managers under him to think out of box to solve any difficult situation. He made several projects at Alliance successful inspite of the difficult challenges.”

Lakshmi Palakodety
IT Professional, Nitya Software Solutions Inc., BOSTON

“Sridhar is a dynamic leader who constantly motivates his team to perform better and also provides suitable mentoring. He has wide spectrum of knowledge across management, technology and domain areas. Along with delivery he was also involved in various organizational activities (operational excellence, process improvements, trainings, talent acquisition etc..) as well. He is ambitious and strives to perform value addition in activities. He is transparent and approachable person and I have enjoyed working with him.”

Venkata Narsinga Rao Kommireddi
Sr. Java Engineer | Scrum Master | PMP | CSM

Strategic, practical and a solution-based thinker, Sridhar could overcome any obstacle and produce solid results that not only met the company’s objectives, but also helped contribute to growth in new areas for the organization. He is extremely efficient, always the first to take initiative, help others and push people to do their best, and I owe a lot of my own work ethic to what I have learned from him.

Satheesh Babu Boddu
Vice President, IT Program Management @ JP Morgan Chase & Co.

“I was fortunate to get an opportunity with Sridhar Suswaram in the same team… Sridhar is a smart LEADER who values his assignments most and creates a cool & friendly environment within his teams and outside alike. He possesses the most committed, dedicated and down-to-earth attitude which helps to create the “passion” in his teams towards their commitments. No doubt… Professionally and personally, anybody would love to know Sridhar and to work with him. Any team & organization would be benefited with Sridhar’s presence. I wish him all the very best in his future endeavors!”


Kameswar Padullaparti
SAP – Business Solutions Architect @ Chevron, San Fransisco 

“Sridhar is heart-working guy, where this quality will be with only few managers. I observed lot of managers in IBM, where can recommend only few people who are committed to work for their resources. Sridhar gives more values to business, personal relations and professional environment. All the Best to Sridhar’s career and will certainly meet his expectations in his career and life.”


Vijay Kasuba
Technical Program Manager @ CGI, San Fransisco

“It was an excellent association being with you as a business partner at Honda Motor Co. and I hope we get an opportunity to work as an associate once again.”

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