Enhanced profitability of this business, by revamping the organisation, rationalising the portfolio of offerings. This involved stimulating and driving strategic business levers like branding, talent upgradation, and technology infusion, driving operational excellence and fostering a culture of meritocracy.
Proposed an IT strategy, aligned with growth, to provide online, digital capabilities to issue no collateral loans at point-of-sale and provide a highly personalised user experience. Led IT Operations planning (definition of Service Management processes) and IT Infrastructure Management at a large Health Care provider to ensure stable deployment of transformative solutions, ensuring stability, across multiple states